Welcome to Claritynine.
Your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you use our website, products, and services (collectively, the “Platform”).
By accessing or using Claritynine, you agree to this Privacy Policy. If you do not agree, please discontinue use of our services.
1. Information We Collect
We collect information to provide and improve our AI-powered trading and educational services.
a) Information You Provide
- Account Information: Name, email address, password, and profile details when you register.
- Verification Data: KYC (Know Your Customer) information such as identification documents, if required for compliance.
- Payment Details: Limited payment information when you purchase subscriptions, licenses, or trading bot services (payment processing is handled securely by third-party processors like Stripe or PayPal).
- Communications: Messages, support requests, or feedback you send to us.
b) Information We Automatically Collect
- Usage Data: Pages visited, features used, session duration, and navigation patterns.
- Device Data: IP address, browser type, operating system, and device identifiers.
- Cookies & Tracking: We use cookies and analytics tools to enhance user experience, analyze traffic, and personalize content.
c) Third-Party Data
We may receive limited data from third-party integrations (e.g., payment processors, analytics providers) consistent with your privacy settings.
2. How We Use Your Information
We use your personal data to:
- Create and manage your account
- Provide AI trading, automation, and educational tools
- Process payments and deliver subscriptions
- Send important notifications, updates, and security alerts
- Improve platform performance, usability, and personalization
- Comply with legal and regulatory requirements
- Prevent fraud, misuse, or unauthorized access
3. Legal Basis for Processing (GDPR)
If you are in the European Economic Area (EEA), we process your information under one or more of the following bases:
- Contractual necessity – to provide the services you request
- Legal obligation – to comply with applicable laws
- Legitimate interest – to improve and secure our platform
- Consent – for marketing communications or optional data collection
4. How We Share Your Information
We do not sell or rent personal data.
We may share information only with:
- Service Providers: Payment processors (e.g., Stripe), hosting providers, analytics platforms, and KYC verification partners.
- Legal Authorities: When required by law, regulation, or court order.
- Business Transfers: In case of a merger, acquisition, or sale of assets, provided adequate privacy protections are maintained.
5. Data Security
We implement advanced security measures — including encryption, secure data transmission (SSL), and limited access controls — to protect your information against unauthorized access, disclosure, or misuse.
However, no online platform is completely secure. You acknowledge that data transmission over the internet carries inherent risks.
6. Data Retention
We retain personal data only for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, or enforce agreements.
7. Your Rights
Depending on your location, you may have the right to:
- Access, correct, or delete your data
- Object to or restrict certain processing
- Withdraw consent for marketing communications
- Request a copy of your data (data portability)
To exercise these rights, contact us at support@claritynine.com.
8. Cookies Policy
Claritynine uses cookies to improve performance, remember preferences, and analyze behavior.
You can control or delete cookies via your browser settings. Disabling cookies may limit some platform features.
9. International Data Transfers
Your information may be transferred to and processed on servers located outside your country of residence.
We ensure such transfers comply with applicable data protection laws and include appropriate safeguards.
10. Third-Party Links
Our platform may contain links to third-party websites or integrations (e.g., exchanges, marketplaces, or educational partners).
We are not responsible for the privacy practices or content of those external sites.
11. Updates to This Policy
We may update this Privacy Policy from time to time. The latest version will always be posted on this page, with the effective date shown above.
12. Contact Us
If you have questions or requests related to privacy or data protection, please contact us:
🏢 Company: Claritynine Technologies Ltd.
